DOYA — Operational Intelligence for Hospitality

THE REALITY

Most restaurants run on instinct.
Not on insight.

Every shift has moments where revenue slips away — not through bad intentions, but through a simple lack of visibility. DOYA makes those moments measurable.

⚠️

Unrecorded Transactions

Research consistently shows that hospitality businesses lose an average of 5% of annual revenue to process gaps and unrecorded transactions — most operators never see it happen.^¹

⏱️

Invisible Service Gaps

A table ready for 11 minutes. A guest waiting at the entrance for 5. Food sitting at the pass for 7. These moments don't appear in your POS — but they cost you covers, tips, and return visits.

📹

Infrastructure Without Intelligence

You already have IP cameras. You already have a POS. But neither system talks to the other. DOYA bridges that gap — turning your existing infrastructure into a real-time operations layer.

¹ Association of Certified Fraud Examiners (ACFE), Occupational Fraud 2024: A Report to the Nations. acfe.com

THE DATA GAP

Amazon knows exactly why Tuesday at 3pm
sells 40% more. Do you know why your
Friday at 8pm underperforms?

The world's most successful businesses run entirely on operational data. Retail, logistics, e-commerce — every decision is data-driven. Hospitality has always been the exception. Not because the data isn't there. Because no one has captured it. Until now.

❌ WITHOUT DOYA

"Felt like a slow night"

"Service was slow"

"Had some walkouts"

✅ WITH DOYA

Revenue down 23% vs. Tuesday same time. 3 tables turned 11 min late.

Avg. time-to-seat 8.3 min. 4 guests left. €340 lost.

4 exits. No payment. Zone A. Friday 21:00. Pattern: 3 weeks in a row.

Gut feeling built great restaurants. Data makes them unstoppable.

Retail has had this for 20 years. Logistics for 15. Hospitality starts now.

THE PLATFORM

The intelligence layer
for your restaurant.

DOYA connects to your existing IP camera infrastructure and delivers three capabilities simultaneously — protection, intelligence, and seamless integration. Starting from day one, without a single new device.

Revenue Protection

DOYA detects process anomalies in real time — unrecorded transactions, service gaps, and revenue deviations. Every alert is linked to time, zone, and event. Never to an individual.

No facial recognition · No employee monitoring · GDPR-compliant by design

Operational Intelligence

Table turn times. Walk-in drop-off. Pass delays. Empty glasses. DOYA measures what your POS can't — directly from your existing IP cameras, in real time.

Built to Grow With You

Start with your existing IP cameras. Connect your current POS for deeper insights. Or go fully integrated with DOYA POS — our embedded point-of-sale solution, built for hospitality.

Camera Only

Start today

Zero setup

→

+ POS Connect

Deeper insight

Any system

→

DOYA POS

Full integration

Seamless & native

HOW IT WORKS

Live in hours. Insights from day one.

No IT department. No new hardware. No weeks of setup. Just connect — and see.

1

Connect your existing IP cameras

Works with any IP camera supporting RTSP, HLS, or ONVIF protocols — the industry standard for modern camera infrastructure. For larger installations: full NVR support for multi-camera environments.

RTSP · HLS · ONVIF · NVR Support · Any brand

2

3-layer AI analyses every moment

95% of frames are filtered before any AI analysis. Only genuinely suspicious moments reach your dashboard — no noise, no false alarms.

3

Clear insights. Your call.

No data overload. DOYA surfaces what matters — on your phone, your tablet, or the screen behind the bar. When it matters.

Layer 1 — Object Detection

Real-time · 120 frames per second

"Something happened at POS station"

Layer 2 — AI Vision Analysis

7-second video · Context & timing

"Behaviour pattern confirmed"

Layer 3 — Rule Engine

Only confirmed events become alerts

"Does this match a known anomaly?"

🔔

Unrecorded transaction detected.

Zone B — POS Station 2 — 19:14

🔔

Table 4 seat-ready for 9 minutes.

Zone A — 3 guests waiting at entrance

🔔

Empty glass detected — no staff approach in 4 minutes.

Table 7, Zone C

Most operators are live within 24 hours. First insights arrive the same day. No training required.

PRIVACY BY DESIGN

We measure. We don't spy.

In Europe, GDPR compliance isn't optional — it's the baseline. DOYA goes further. Privacy isn't a legal checkbox for us. It's a core design principle built into every layer of the platform.

What DOYA actively does

✅

Real-time face blurring

Every frame is anonymised automatically — before any analysis, before any storage.

✅

Zero video retention

Frames are processed and immediately discarded. No footage stored. Ever.

✅

Zone-based reporting only

All insights are reported by zone and time — never linked to any individual.

✅

Event-based processing

Only anomalous moments are flagged — 95% of footage is never analysed at all.

✅

Encrypted per-tenant architecture

Your data is fully isolated. No shared databases. No cross-tenant access.

What DOYA never does

No facial recognition

No biometric data processing

No individual tracking or profiling

No employee monitoring or scoring

No permanent video storage

No identification of "who did what"

"DOYA detects process anomalies. Not people."

Built in Berlin. Designed for Europe. GDPR-native from day one — not retrofitted for compliance.

🇪🇺 GDPR Compliant 🔒 No Biometrics 📍 Built in Berlin 🎯 Process-Based AI

BUILT FOR HOSPITALITY

Deep expertise in one industry.
Built to expand into many.

DOYA starts where the need is greatest and the ROI is clearest — hospitality. Every capability is purpose-built for how restaurants, cafés, bars, and hotel F&B operations actually work.

🍽️

Hospitality

Restaurants · Cafés · Bars · Hotel F&B

Revenue Protection — 9 anomaly patterns
Operational Intelligence — 7 KPIs
Camera-Menu Correlation
POS Integration & DOYA POS
NVR Support for multi-location

Request a Demo →

The same platform. Ready for what comes next.

DOYA's modular architecture is designed to expand across industries — using the same AI core, adapted for each vertical's specific needs.

Retail Wellness & Salons Warehousing More coming

BY THE NUMBERS

Built for results. Proven in production.

Not a prototype. Not a pitch deck. DOYA is live — and the numbers show it.

1,000+

Verified anomalies detected

across active pilot deployments

91%

AI detection accuracy

across all verified events

3s

Maximum alert delivery time

from detection to your phone

€0

Hardware investment required

Works with any existing IP camera

24h

Average time to go live

From setup to first insights

0

Days of video retained

Privacy by design — always

Currently in active pilot deployment with restaurant operators in Berlin.

THE FOUNDER

I wasn't planning
to build this.

Hakan Aydemir

Founder & CEO — DOYA GmbH · Berlin

Over the last decade, I helped some of the world's largest companies make better decisions through data. Marketplace strategy, digital transformation, revenue architecture — always data-driven, always measurable.

Then I looked at hospitality. I was considering investing in a restaurant myself — as an investor, not an operator. I started looking for software that would give me visibility into what was actually happening. Table flow. Revenue patterns. Service quality. The kind of operational clarity I had always taken for granted in e-commerce.

It didn't exist.

I wasn't planning to start a company. I had offers on the table — CRO roles, M&A advisory. But I couldn't let it go. The gap was too obvious. The opportunity too real. So I built it.

→Head of Digital Business, JalouCity

Built deep expertise in digital operations, multichannel strategy & e-commerce scaling

→ChannelAdvisor (now Rithum)

First European Global #1 Sales Performer. President's Club ×4

→CRO, PlentyONE (plentysystems AG)

Led global revenue org through PE transaction in the 3-digit millions

→Humboldt-Universität zu Berlin

Business Administration

DOYA is built by a team that combines deep technical expertise with real-world operational experience — a CTO with 20+ years in e-commerce engineering, a product manager with hands-on hospitality background, and experienced sales professionals ready to scale.

"Every great business runs on data. Hospitality deserves the same."

🇩🇪 German 🇬🇧 English 🇹🇷 Turkish

See what your restaurant
has been missing.

Book a free 30-minute demo. We'll show you exactly what DOYA would see in your operation — no commitment, no complex setup, no sales pressure.

✓ Free demo — no commitment ✓ Live in 24 hours if you decide to start ✓ No new hardware required

Request a Demo → See How It Works ↑

📧 info@doyaops.com 📍 Berlin, Germany 🔗 LinkedIn — Hakan Aydemir

More revenue. Less guesswork. Same cameras.

Most restaurants run on instinct.Not on insight.